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Better Business Communication Results
Fresh News:
Free business letter - accounts
Agreement to accept payment of debt by installments
[Date]
[Recipient's name]
[Recipient's position]
[Recipient's company/business]
[Recipient's address]
Dear [name]
I refer to our recent discussions concerning the matter of [briefly detail nature of the matter], and in particular your letter dated [date].
OR: I refer to our recent discussions concerning this matter [briefly detail nature of the matter], and in particular our telephone conversation on [date].
I am writing to confirm our agreement concerning your company's [alternative: business'] outstanding account; namely:
1. The balance of your account due and payable in accordance with our standard contractual terms as at [date] is $[amount]. This is comprised of the following purchases:
[List Purchase Orders, the goods purchased, the date of the order, the date of delivery and the amount.]
2. The outstanding balance will be repaid by monthly [alternatives: fortnightly/weekly] instalments of $[amount] until the account is cleared.
3. In the interim, further orders will be on a COD [alternative: pre-payment] basis.
4. No interest will be payable on the outstanding balance. [Alternative: Interest will be paid daily on the outstanding balance at the rate of [amount]% p.a.]
It is regrettable that we have had to implement these measures, as you are a valued customer. I appreciate that your company [alternative: business] is experiencing a short-term cash flow problem, and look forward to reinstating our normal credit procedures once the outstanding balance has been paid.
Please acknowledge your acceptance of these terms by signing and returning the enclosed (*) copy of this letter. If I can be of any further assistance, please call.
Yours faithfully,
[Signature]
[Your name]
[Your title (optional)]
[*Enclosed: Copy of letter with following amendments:]
___________________________
[To appear at the end of the enclosed copy:]
I have read and agree to the above terms.
________________________
Print name: ___________________ Date: ___________
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Better Business Writing
You’ve probably always wanted to improve your writing skills in your workplace, but perhaps there wasn't a training course around to help you.
Well, now there is.
Social Media White Paper
(3rd Edition)
Trevor Cook and I wrote a booklet to help our clients and friends come to grips with this new online phenomenon called 'Social Media' or 'Web2.0'. Now in its third edition, it is still being widely cited and is receiving lots of favourable comments.
Download your free copy now (pdf)
Find out more about it (opens new window)
What you say about Lee Hopkins:
"One of the best days I've spent with a man! "
"Wow - what a presentation, it went so well, thank you very much! Fantastic job! "
"Lindy and Lee, you were both brilliant and I'm very thankful and pleased for your efforts, it was excellent. Thank you. "
"One of Australia's leading public relations practitioners in the so-called new media"
"While I only had the pleasure of actually meeting Lee face-to-face several months ago, I have been aware of him in conference programs and through feedback from one of my team members for a while. Lee has an amazing and unique skill for managing the new media to support business outcomes"
"Oz's best social network strategist"
"As for Local Royalty, you really are a Superstar among the bloggers and blogosphere!"
"Lee Hopkins, one of Australia's most respected social media experts"
"Lee was very entertaining and knowledgeable. He demystified social media for me and he made me feel it IS possible."
"His enthusiasm is infectious - exciting stuff!"
"Excellent. A really fascinating insight from an engaging speaker."
"A very difficult topic but it was explained in a fantastically simple way."
"The Walkleys relies on the good will of Australia’s talented communicators to make events like these happen and I can’t thank you enough for taking time out from your heavy schedule to make the convention such a memorable event."
"The workshop was very useful in that it enabled us to directly relate what we learnt in the seminar to our business. Lee was very easy to relate to and he presented all the information in a way that was simple to understand."
"Informative and engaging - gave good overview of new on-line technologies and how they can be applied to businesses. Particularly valued the opportunity to have a separate session to look at the specific needs and potential uses for my own business."
"Great to talk to someone who is expert in their field and passionate."
"The ability to interact one on one with Lee, as well as seeing new technologies and how they can be easily implemented into current business processes [was great]"
"Great. Lee was very engaging and presented info in easy to understand language and examples. Use of music, video, PowerPoint etc keep contents fun and educational. Great stuff!"
“Great! Even I could understand and appreciate the content. Excellent examples, wonderful presentation. I’m going back to share with my team. Thank you. "
“Lee was a great facilitator and his energy and passion for social media was evident."
“Excellent, enthusiastic presenter who is right into what he is talking about. Walking the talk. Just the right amount of info about the different topics. Not too geeky. Strong emphasis on how the tools can assist effective business communication. Relaxed friendly atmosphere. The workshop opened lots of doors, stimulating. I’m strongly encouraged to try things out. Many thanks.”
“Lee was great – knowledgeable, enthusiastic, generous in sharing his expertise. I liked the demonstrations."
"Great Workshop... helped me crystalise my thoughts on social media and now I feel ready to develop the strategy and make use of this great new medium"
Would you like me to run a workshop in-house for YOUR company?
Contact me to discuss how we can bring your company into this new and exciting communication universe.
Download a recent presentation I gave to the 8th National PR Convention in Sydney. Office2007 version (zip) Office2003 version (zip)
Why does employee communication matter?
Download a recent presentation I gave to a group of PR students (pdf)
For your consideration:
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"I communicate therefore I am"
Available in medium and large mug sizes.
You KNOW you want one!
Available in men's and women's fittings. You KNOW you want one!
Writing for a web audience
Want to write more powerfully for a web audience?...
Right-click on this image and download the pdf file to your computer's hard drive.
"The definitive guide to writing for the web" says Lee
